A Critical Incident is any event with
significant emotional power, strong enough to produce unusual
or
distressing reactions in emergency service professionals.
A critical
incident is so unusual that it overwhelms the normal
coping abilities
of emergency personnel.
Critical Incidents can include:
Line of duty death
Serious line of duty injury
Emergency worker suicide
Multi-casualty incident
Police use of force resulting in injury or death
Significant events involving children
Victims known by the rescuer
Failed mission after extensive effort
Excessive media interest
Any other significant event
Any
situation that
results in an overwhelming sense of vulnerability or loss of control.
(Roger
Solomon, Ph.D.)
Any
situation faced by
emergency service personnel that causes them to experience unusually
strong
emotional reactions which have the potential to interfere with their
ability to
function either at the scene or later. (Jeff Mitchell, Ph.D.)
Critical
Incidents
- Are
sudden and unexpected!
- Disrupt
our sense of control!
- Involve
the perception of a life - damaging threat.
- May
involve emotional or physical loss!
VIOLATE
ASSUMPTIONS
ABOUT HOW THE WORLD WORKS: "This is not supposed to happen."
Stress is an expected part of the
emergency service professions and is routinely managed
on a day to day basis. However, critical incident
stress can produce reactions which may interfere with or
overwhelm emergency workers’ abilities to function
or cope either at the scene or later.
CRITICAL
INCIDENT STRESS INFORMATION
You have experienced a traumatic
event or a critical incident (any event that causes unusually strong emotional
reactions that have the potential to interfere with the ability to function
normally). Even though the event may be over, you may now be experiencing or
may experience later, some strong emotional or physical reactions. It is very
common, in fact quite normal, for people to experience emotional
aftershocks when they have passed through a horrible event.
Sometimes the emotional
aftershocks (or stress reactions) appear immediately after the traumatic event. Sometimes they may appear
a few hours or a few days later. And, in some cases, weeks or months may pass
before the stress reactions appear.
The signs and symptoms of a
stress reaction may last a few days, a few weeks, a few months, or
longer, depending on the severity
of the traumatic event. The understanding and the support of loved ones usually
cause the stress reactions to pass more quickly. Occasionally, the traumatic
event is so painful that professional assistance may be necessary. This does
not imply craziness or weakness. It simply indicates that the particular event
was just too powerful for the person to manage by himself.
Here are some common signs and
signals of a stress reaction:
|
Physical*
|
Cognitive
|
Emotional
|
Behavioral
|
|
Chills
thirst
fatigue
nausea
fainting
twitches
vomiting
dizziness
weakness
chest pain
headaches
elevated BP
rapid heart
rate
muscle tremors
shock symptoms
grinding of
teeth
visual
difficulties
profuse
sweating
difficulty
breathing
etc
|
confusion
nightmares
uncertainty
hypervigilance
suspiciousness
intrusive
images
blaming
someone
poor problem
solving
poor abstract
thinking
poor
attention/ decisions
poor concentration/memory
disorientation
of time,
place or person
difficulty
identifying
objects or people
heightened or
lowered alertness
increased or
decreased
awareness of
surroundings
etc
|
fear
guilt
grief
panic
denial
anxiety
agitation
irritability
depression
intense anger
apprehension
emotional
shock
emotional
outbursts
feeling
overwhelmed
loss of
emotional
control
inappropriate
emotional
response
etc
|
withdrawal
antisocial
acts
inability to
rest
intensified
pacing
erratic
movements
change in
social
activity
change in
speech
patterns
loss or
increase of
appetite
hyperalert to
environment
increased
alcohol
consumption
change in
usual
communication
etc
|
* Any of these
symptoms may indicate the need for medical evaluation.
When in doubt,
contact a physician.
THINGS TO TRY:
• WITHIN THE FIRST 24 - 48 HOURS periods of appropriate
physical exercise, alternated with
relaxation will alleviate some of the physical reactions.
• Structure your time; keep busy.
• You’re normal and having normal reactions; don’t label
yourself crazy.
• Talk to people; talk is the most healing medicine.
• Be aware of numbing the pain with overuse of drugs or
alcohol, you don’t need to complicate this
with a substance abuse problem.
• Reach out; people do care.
• Maintain as normal a schedule as possible.
• Spend time with others.
• Help your co-workers as much as possible by sharing
feelings and checking out how they are doing.
• Give yourself permission to feel rotten and share your
feelings with others.
• Keep a journal; write your way through those sleepless
hours.
• Do things that feel good to you.
• Realize those around you are under stress.
• Don’t make any big life changes.
• Do make as many daily decisions as possible that will give
you a feeling of control over your life,
i.e., if someone asks you what you want to eat, answer him
even if you’re not sure.
• Get plenty of rest.
• Don’t try to fight reoccurring thoughts, dreams or
flashbacks - they are normal and will decrease
over time and become less painful.
• Eat well-balanced and regular meals (even if you don’t
feel like it).
FOR FAMILY MEMBERS & FRIENDS
• Listen carefully.
• Spend time with the traumatized person.
• Offer your assistance and a listening ear if (s)he has not
asked for help.
• Reassure him/her that he is safe.
• Help him/her with everyday tasks like cleaning, cooking,
caring for the family, minding children.
• Give him/her some private time.
• Don’t take his/her anger or other feelings personally.
• Don’t tell him/her that (s)he is “lucky it wasn’t worse;” a
traumatized person is not consoled by
those statements. Instead, tell him/her that you are sorry such an
event has occurred and you
want to understand and assist him/her.
|